Kelab Tasik Putrajaya 3rd Class Customer Service
I was driving around Putrajaya (and getting myself lost in the ‘jungle’) to check out the swimming pools available in that area. Then I managed to find this place, Kelab Tasik Putrajaya aka Putrajaya Lake Club. First impression as I drove into their parking lot that the place looks really nice but as they say, don’t let the first impression fool you!
From their website I know that in order to be a member you have to pay RM1,000 lifetime membership fee and a certain amount of monthly fee. At that moment I feel that their fees are affordable if compared to other type of clubhouses. Please take note that ‘a certain amount monthly fee’ in the statement earlier is used because I’m not sure which group/category I am in and that’s one reason why I walked up to their Information Counter… Only to be greeted by this *points to the picture below*
Seriously WTF right?!
Me and my sister was there on Saturday afternoon where they have a flea market thingy going on nearby at the foyer. I took their brochure (located on the vacant counter) and read a little. It stated that the clubhouse is open 7 days a week from 10am to 10pm. There is no indication or note or sign or whatever stating that whoever work at the counter, goes somewhere else or taking a break. Besides, they are either absent-minded or just plain foolish leaving the counter vacant with all the computers and office equipment unguarded. Mind you, there are people walking freely around the counter. Then I decided to call their number, stated behind their brochure to make the inquiry. Suddenly……
THE PHONE ON THE VACANT COUNTER RANG!!!!
DOUBLE WTF I TELL YOU!!!
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That was the final draw. There is no HELL way I’m gonna go to Kelab Tasik Putrajaya again, let alone be their member… And now I’m gonna discourage people from going there or get their membership too… Not worth it if you have first class facilities but THIRD CLASS CUSTOMER SERVICE..












